Contact Us


01737 237370

  • Opening hours:
  • Monday to Friday 8am – 8pm
  • Saturday 9am – 1.30pm

24 Hour Automated Payment Hotline:
020 3131 2356

Want us to call you back?


Text CREDIT to 60070 and we will call you back immediately.

Alternatively, if you would like a call back at a more convenient time today text the word CREDIT and your chosen time to 60070. For example if you would like a call back at 5pm simply text CREDIT 1700 to 60070.


1st Credit Limited
The Omnibus Building
Lesbourne Road


Contact Form

Please fill out the below form to get in touch with us.

Please note that when replying to queries we need to ensure the security of our customers' data.

For offers of repayment please login to our self-service portal.

My Account

Make a Complaint

If you wish to make a complaint you may use the above email contact form or alternatively send us details of your complaint by email to: or in writing addressed to: Compliance Department, 1st Credit Limited, The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7JP.

  • Winner of Best Conduct and Compliance Culture 2016
  • Winner of Best Customer Service 2016
  • Investor in customers
  • Investor in customers

Awards and Accreditations