Welcome to 1st Credit

You may have received a letter from us about your debt.

Whatever your financial situation please get in touch so that we can help you become free from the worry of debt.

Speak to one of our trained customer service representatives by calling 01737 237370

Contact us another way OR Make a payment

Manage your Account

Check your balance, calculate how much you can afford to repay and make payments online using our self-service portal.

My Account

If you prefer to speak to a customer service representative, call us now on:

01737 237370


Contact us another way

Need Debt Advice?

If you are experiencing financial difficulties, there are free debt advice options available to you.

Independent organisations provide expert advice on debt, including payday loans, student debt advice, unemployment or low income debt problems, debt help after bereavement and general debt stress.

Debt Advice

Read our Customer Charter

Customer Testimonials

  • They have always been willing to listen and help when things change, I find them supportive and understanding.

  • After avoiding various debt collectors for years, I finally faced my problems and contacted 1st Credit after they’d had numerous unsuccessful attempts at contacting me. I found they were friendly and happy to help me resolve the situation I’d found myself in, leaving me wondering why I’d worried about contacting them in the first place.

  • I don’t get hassle from 1st Credit, they listen, if I’ve had a problem they help to get it resolved

  • I have had a few problems of my own and the staff who I have spoken to are always ready to listen and try their best as to how we move forward with my account.

  • I feel I can talk openly and honestly to the company and they do not make me feel ashamed about the situation.

  • My overall experience has been painless and positive – something that has been missing from dealing with other companies. When my circumstances have changed (even temporarily), the company has always changed plans to work with me in a beneficial manner, meaning that overall I do not have to panic about my situation as I am confident that 1st Credit will treat me fairly.

  • Winner of Best Conduct and Compliance Culture 2016
  • Winner of Best Customer Service 2016
  • Investor in customers
  • Investor in customers

Awards and Accreditations