You may have received a letter from us about your debt.
We want to work with you to set up an affordable payment plan, no matter what your financial situation. Please get in touch so we can help you reach your debt free day.
Speak to one of our trained customer advisers by calling 01737 235 238
When we buy your account, the money you owe on this account is owed to 1st Credit instead of the original lender. We do not add interest and charges. We want to work with you to help you clear your debts. We always take your financial circumstances into account and set up an affordable payment plan that allows you to repay your debts and get on with your life.
Please contact us to talk this through with one of our advisers.
When contacting us, so that we have a better understanding of your financial position we will ask to complete a review of your income and expenditure, this is to ensure that your offer of repayment is affordable. When contacting us it would be helpful if you have details of your current income and expenditure or bank statement available for review.
When returning your financial statement, please also confirm your preferred payment method and a regular payment date.
If you are struggling with debt you may wish to contact a free and independent debt adviser to help you. You can find a list of those organisations here.
“I did not feel as if I was a ‘nobody’ and my financial concerns were my problem alone. The company generally offered help and support for which I was extremely grateful. Sometimes we may all need a helping hand. I hated being in debt but I felt that 1st credit offered a reassuring hand and helped me over the hump, so to speak.
They have always been willing to listen and help when things change, I find them supportive and understanding.
After avoiding various debt collectors for years, I finally faced my problems and contacted 1st Credit after they’d had numerous unsuccessful attempts at contacting me. I found they were friendly and happy to help me resolve the situation I’d found myself in, leaving me wondering why I’d worried about contacting them in the first place.
I don’t get hassle from 1st Credit, they listen, if I’ve had a problem they help to get it resolved
I have had a few problems of my own and the staff who I have spoken to are always ready to listen and try their best as to how we move forward with my account.
I feel I can talk openly and honestly to the company and they do not make me feel ashamed about the situation.
My overall experience has been painless and positive – something that has been missing from dealing with other companies. When my circumstances have changed (even temporarily), the company has always changed plans to work with me in a beneficial manner, meaning that overall I do not have to panic about my situation as I am confident that 1st Credit will treat me fairly.
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